EAM Maintenance Survey | ARVAM Solutions | ARVAM Solutions

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EAM Maintenance Survey

To understand maintenance practices, challenges, and opportunities where EAM solutions can improve operational efficiency.

1. Organization & Maintenance Profile

Company Name

Industry (select all that apply)

ManufacturingEnergy & UtilitiesOil & GasInfrastructureMiningPharmaFMCGOther:

Number of Assets Managed

<500500–5,0005,000–20,000>20,000

Maintenance Team Size

<2020–100100–500>500

2. How often do equipment or asset failures disrupt operations?

Rarely or neverA few times per yearMonthlyWeeklyFrequently/unpredictably

3. What is the operational impact when a critical asset fails? (Select all that apply)

No significant impactMinor delays but operations continueProduction/service slowdownProduction stops in one areaFull site or plant shutdownCustomer deliveries delayedSLA/service commitments affectedSafety or compliance risks arise

4. Estimated financial impact per major downtime incident?

Less than $5,000$5,000 – $20,000$20,000 – $50,000$50,000 – $100,000More than $100,000Not measured today

5. How is maintenance primarily handled today?

Mostly reactive (fix after breakdown)Mix of reactive and preventiveMostly preventive maintenanceCondition-based or predictive maintenance

6. How are maintenance tasks created and tracked? (Select all that apply)

Paper-based processesExcel or spreadsheetsEmail or messaging toolsERP maintenance moduleCMMS/EAM systemCombination of toolsNo formal tracking system

7. How are maintenance tasks assigned? (Select all that apply)

Supervisor assigns manuallyInformal/verbal assignmentEmail or chat instructionsAutomated assignment through systemNo formal assignment method

8. Do technicians face delays due to spare parts availability?

RarelyOccasionallyFrequentlyVery oftenNot tracked

9. How much technician time is spent on admin work vs maintenance?

Mostly maintenance workSome admin overheadSignificant admin timeLarge portion spent on paperwork/reportingNot measured

10. How easy is it to retrieve maintenance history for audits or compliance or tracking?

Very easy and immediateAvailable but takes effortDifficult and time-consumingOften incompleteRecords not centrally available

11. What is your top maintenance or asset management improvement priority? (Select all that apply)

Reduce equipment downtimeImprove maintenance planningBetter cost controlImprove technician productivityImprove reporting visibilityImprove spare parts managementCompliance improvementNot currently a priority

Your Contact Information

Name of the company representative

Phone

Email

Date

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